The ASK Method® by Ryan Levesque
We Help You Launch and Grow Your Business
Position
Billing Customer Service Representative
As Featured In:
Description
Forward-thinking! CEO with #1 National Best-Seller Seeks a Billing Representative who is detail oriented and loves to help customers in an Industry-Leading Digital Marketing Education, Training, & Software Company featured in Inc. Magazine, Entrepreneur, and Forbes.
We are looking for a Billing Representative to undertake billing operations in our Billing department. We’ll count on you to issue invoices with a high degree of accuracy. Our Billing Representative should have a keen eye for detail. You should be comfortable working with little supervision to meet tight deadlines. Your goal will be to respond to customer billing inquiries efficiently and ensure we bill our customers correctly.
Responsibilities
- Issue and distribute invoices
- Process new contracts and sales
- Collaborate with other departments to ensure billing accuracy
- Address customer complaints and questions
- Keep track of accounts receivable and transactions
- Assist with customer account reconciliations
- Resolve any issues or mistakes
- Help confused or frustrated customers through the payment process
- Maintain up to date SOPs for the department.
Skills
- Proven experience as a Billing Representative or similar role
- Good knowledge of electronic billing procedures – subscriptions, monthly payment plans.
- Proficient in Excel, Google Sheets, etc
- Excellent communication ability
- Organizational and time-management skills
- Attention to detail
- Teamwork skills
- Ability to work independently and meet tight deadlines
- Familiarity with Infusionsoft
- Ability to work from a quiet dedicated home office with a secure internet connection where you can handle phone orders or customer service inquiries without distraction
If This is You, then We Can Offer:
- Competitive contract pay $15-$18/hr.
- Consistent Part-time Work and additional hours available during promotions.
- Business Hours primarily M-F 9 AM – 5PM with a few nights/weekends throughout the year as needed.
- The chance to work with a high-performing, multi-national, super-supportive team.
- Remote Work
NEXT STEPS
If you’re EXCITED about taking the next step and applying for this role, please complete all required application questions and steps. Only COMPLETE applications will be considered.
About The ASK Method Company
Debuting at rank #462 on the 2017 Inc. 500 List and named the #7 Fastest Growing Company in Austin, TX, the ASK Method® Company is now a 3-Time Inc. Fastest Growing Company Honoree - 2017, 2018, 2019.
The ASK Method is a marketing methodology designed to help entrepreneurs discover the unmet needs of their market, segment their audience into buckets, and successfully launch and scale their business online by tailoring their messaging and products to the unique needs of each bucket.
The ASK Method founder, Ryan Levesque, is #1 Best-Selling Author of Choose and Ask - featured by Inc. Magazine as their #1 Marketing Book of the Year and by Entrepreneur Magazine as their #2 Must-Read Book.
Ryan is also CEO & Co-Founder of bucket.io® - the leading marketing funnel software entrepreneurs are using to build interactive quizzes, assessments, and surveys to segment their audience into buckets and create a tailored buying experience online.
The ASK Method® Company is a 3-Time Inc. 5000 Fastest Growing Company Honoree - 2017, 2018, 2019
Need help getting started?
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